Privacy Policy

Last update: January 26th, 2025

1. Introduction

Welcome to Mozhi Academy (“us,” “we,” or "our”).

We offer a variety of courses, including but not limited to Communicative English, IELTS, and PTE, run Mozhi Talk Circle (an online speaking club for our alumni), and operate the website https://mozhiacademy.com and the study portal https://courses.mozhiacademy.com (hereinafter collectively referred to as “Services”).

This Privacy Policy explains how we collect, use, protect and disclose information that you may submit to us through our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

Our Terms and Conditions (“Terms”) govern all use of our Services and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

  • PERSONAL DATA means any data about an individual who is identifiable by or in relation to such data.
  • DATA means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by human beings or by automated means.
  • DATA FIDUCIARY (OR DATA CONTROLLER) means any person who alone or in conjunction with other persons determines the purpose and means of processing of personal data. For the purpose of this Privacy Policy, we are a Data Fiduciary of your data.
  • DATA PROCESSORS (OR SERVICE PROVIDERS) means any person who processes personal data on behalf of the Data Fiduciary.
  • DATA PRINCIPAL means the individual to whom the Personal Data relates and where such individual is—
    (i) a child (an individual who has not completed the age of eighteen years), includes the parents or lawful guardian of such a child;
    (ii) a person with disability, includes her lawful guardian, acting on her behalf.
  • THE USER (“you”) is the individual using our Services. The user corresponds to Data Principal, to whom Personal Data belongs.

3. Types of Data Collected

We may collect the following types of information about you:

Personal Data

While using our Services (enrolling in our courses and using our website), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • First and last name
  • Phone Number
  • Email
  • Address
  • Educational and work background
  • Any other details you provide when registering for our courses, using our platforms, or contacting us.

Usage Data

We may also collect information about how you interact with our website and the study portal, such as IP address, browser type, pages visited, and time spent on our site.

Learning Data

We collect information related to your progress, performance, and participation in our courses. We may also ask you to provide us with your score reports i.e. IELTS e-TRFs and PTE score reports.

4. Use of Data

The data we collect is used for the following purposes:

  • To provide, personalize, and improve our courses, learning experiences, and related services;
  • To provide you with notices about your access to Mozhi’s Study Portal such as expiration and renewal notices;
  • To send important updates, respond to inquiries, and share special offers, newsletters, events and marketing or promotional materials related to our courses that may be of interest to you and that you have already enrolled or enquired about unless you have opted not to receive such information;
  • To market our current or future Services if you subscribe to our newsletter on our website and by doing so, you provide us your consent with the processing of your email address for the marketing purposes. There are several ways you can stop direct marketing communications from us: click the “Unsubscribe” link in any email communication that we send you, or withdraw your consent through info@mozhiacademy.com;
  • To fulfill any other purpose for which you provide it or in any other way we may describe when you provide the information;
  • To showcase the quality of our Services, we may publish on our website and social media platforms your learning data such as your progress and performance in our courses, your test score reports, and other feedback and testimonials you submit to us.

We will seek your explicit consent before using your data for any purpose beyond those outlined above.

5. Sharing of Data

We do not sell, trade or rent your personal data to third parties. However, we may disclose personal information that we collect, or you provide in the following circumstances:

  • Legal Compliance: When required by law, or in response to valid requests by public authorities, or to protect our rights, users, or the public.
  • Service Providers: With trusted third-party providers who assist us in delivering our services, such as hosting services, and email platforms.

6. Third-Party Service Providers

We use third-party service providers to deliver certain aspects of our services effectively. These providers may include payment processors, hosting services, email platforms, and analytics tools.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We use Razorpay for credit and debit card payment processing. We will not store or collect your payment card details. That information is provided directly to Razorpay whose use of your personal information is governed by their Privacy Policy.

Their Privacy Policy can be viewed at: https://razorpay.com/privacy-policy/

Google Analytics

Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy.

7. Links to Other Sites

Our Services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Retention of Data

We retain and use your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When your data is no longer needed, we securely delete it.

9. Security of Data

We take all reasonable, appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we take every precaution to protect your data, we cannot guarantee absolute security as no method of transmission over the Internet or method of electronic storage is 100% secure.

If you have any questions or concerns about the security of your information, please reach out to us at info@mozhiacademy.com.

10. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Right to access: You have the right to request access to your data that we have collected. After receiving the request, we will provide you with all your data and the processing activities for which we have used your data.
  • Right to correction: You can contact us to correct inaccuracies.
  • Right to erasure: You can also request the deletion of your personal data. We will comply with such requests unless we have legal obligations to not delete your personal data.
  • Withdraw Consent: Opt out of receiving marketing communications or withdraw consent for specific data uses.

To exercise these rights, please contact us at info@mozhiacademy.com.

11. Personal Data of Children

We do not knowingly collect personally identifiable information from children without verifiable consent of their parents or the lawful guardians. If you are a parent or guardian and you are aware that your children have provided us with personal data without your consent, please contact us. If we learn that we have collected Personal Information from children without verification of parental consent, we will delete that information as quickly as possible.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and if you are already a user of our Services, we will notify you of significant updates. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@mozhiacademy.com
Phone: 9488820094